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Subprocessor list

All subprocessors with country, purpose and affected data.

Online · as of 27 October 2026

The applications run with Hetzner in Germany, their backups with Hetzner in Helsinki (Finland). The providers below process data on our behalf. Those marked in red are the ones where data goes to the USA or whose parent company is based there.

ProviderCountryPurposeData affected
Hetzner Online GmbHGermany, backups in FinlandServers, databases and object storage in the Falkenstein and Nuremberg data centres. Database backups in Hetzner Object Storage in Helsinki (Finland), retained for 30 days.All products and this website
LettermintNetherlandsSending of login and invitation emails, for example from EU Chat, EU Notes and EU Recap.Name and email address of recipients, content of the email
Microsoft 365 (Microsoft Ireland Operations Ltd.)Ireland, parent company in the USABusiness email from eu-suite.de, for example enquiries to hallo@ and datenschutz@. No product data. The parent company is based in the USA and is subject to the CLOUD Act.What you write to us by email
Mistral AI SASFranceAI models, connected directly with no intermediary: in EU Recap, transcription (Voxtral) as well as summary, decisions and tasks; in EU Notes, the AI features.Audio track and transcripts of meetings, text you submit to an AI feature in EU Notes
Meeting BaaSFranceEU Recap: recording bot that joins Zoom, Microsoft Teams and Google Meet as a participant. We haven't yet confirmed where the bot servers run.Audio and participant list of recorded meetings
Stripe Payments Europe, Ltd.Ireland, parent company in the USAPayment processing for paid licences and refunds, for example after a withdrawal. Based in Dublin. Stripe may transfer data to Stripe, Inc. in the USA, which is certified under the EU-US Data Privacy Framework.Name, email address, billing and payment data, no content

We answer questions about transfer bases and DPAs for each provider at datenschutz@eu-suite.de. We notify customers of changes to this list 30 days in advance.

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